This Privacy Policy describes how The Red Camera Photography collects, uses, and protects your personal information when you visit our website, contact us, or use our services.
We may collect the following information when you contact us, fill out a form, or book our services:
We use the information we collect to:
By texting our business number, replying to one of our messages, or providing your mobile number and agreeing to be contacted by text, you consent to receive SMS and MMS messages from The Red Camera Photography. These messages relate to your inquiry, consultation scheduling, booking coordination, and general communication about our photography services.
Message frequency varies based on your conversation with us. You may receive messages in response to your inquiries and as part of ongoing communication about your event.
Standard message and data rates may apply. These charges come from your mobile carrier, not from The Red Camera Photography.
You can opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we will send one final confirmation message and no further texts unless you re-subscribe by replying START or texting us again.
For assistance, reply HELP to any text message or email us at [email protected].
No mobile information, including phone numbers and text messaging opt-in data, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties at any time.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
You have the right to:
To exercise any of these rights, contact us at [email protected].
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, please reach out directly.
The Red Camera Photography uses artificial intelligence tools to assist with responding to inquiries, scheduling, and client communications. When you contact us via email, text message, website form, or third-party platforms such as The Knot or WeddingWire, your messages may be processed by AI systems to help us respond more quickly and accurately. All AI-assisted communications are supervised by our team, and a human reviews or approves messages before or after they are sent on our behalf.
The following types of information may be processed by our AI tools:
We use third-party AI services, including but not limited to Anthropic (Claude), OpenAI, and similar providers, to process and generate communications. When your information is sent to these providers, it is transmitted securely and used solely to generate a response to your inquiry. These providers have their own privacy policies and data handling practices. We select providers that offer commercially reasonable data protection measures.
Your personal information and communications may be used by our AI service providers to improve their systems, including for the training and development of AI models, unless you opt out or unless the provider's policies restrict such use. Where we have the ability to configure data handling preferences with our AI providers, we make commercially reasonable efforts to limit the use of your data for training purposes.
You may request that your communications not be processed by AI tools. In this case, response times may be longer as all communications will be handled manually. You may also request that we instruct our AI providers to exclude your data from model training, and request deletion of your data from our systems.
To make any of these requests, contact us at [email protected].
We do not use AI to make final decisions about pricing, service availability, or contract terms without human involvement. AI tools assist our team but do not independently make binding decisions on our behalf.